PRIVACY POLICY
CHASING SECONDS CO
Last updated: October 28, 2025
1. Introduction
Welcome to Chasing Seconds Co ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or use our services.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information: Name, address, email address, phone number, payment information, and other contact details.
Transaction Information: Details about the watches you buy, sell, source, or consign, including purchase history and preferences.
Technical Information: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.
Usage Information: Information about how you use our website, including pages visited, time spent on the site, and other usage data.
Watch Information: When selling or consigning a watch, we collect information about the timepiece including brand, model, reference number, serial number, condition, service history, and photographs.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you create an account, make a purchase, request sourcing services, sell or consign a watch, submit a contact form, or communicate with us via email, phone, or WhatsApp.
Automatically: Through cookies and similar technologies when you visit our website.
From Third Parties: Such as payment processors (wire transfer, Zelle, Venmo, cryptocurrency processors), shipping companies (FedEx), and authentication service providers.
4. Use of Information
We use the information we collect for various purposes, including:
To Provide Services: Processing transactions, sourcing watches, authenticating timepieces, delivering products, managing consignments, and providing customer support.
To Improve Our Services: Analyzing usage data to enhance our website, authentication processes, and services.
To Communicate with You: Sending transaction confirmations, sourcing updates, consignment status updates, and responding to inquiries via email, phone, or WhatsApp.
To Comply with Legal Obligations: Meeting regulatory requirements, preventing fraud, and maintaining records for authentication and provenance purposes.
Marketing Communications: We do not send unsolicited marketing communications. Any communications sent are transactional or in response to your inquiries.
5. Sharing of Information
We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing (wire transfer services, Zelle, Venmo, cryptocurrency payment processors), shipping (FedEx), and authentication services.
Legal Authorities: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We Do NOT Share: We do not sell, rent, or share your personal information with third parties for their marketing purposes.
6. Data Security
We implement various security measures to protect your personal information, including:
Encryption: Using SSL encryption to protect data transmitted over the internet.
Access Controls: Limiting access to personal information to authorized personnel only.
Secure Payment Methods: We accept wire transfer, Zelle, Venmo, and cryptocurrency payments—methods that do not require us to store credit card information.
Physical Security: Watches in our possession are stored in secure facilities in Phoenix, AZ.
Regular Audits: Conducting regular security audits to identify and address vulnerabilities.
7. Your Rights
You have certain rights regarding your personal information, including:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request corrections to any inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions (such as transaction records required for tax and legal compliance).
Opt-Out: The right to opt out of receiving communications from us. However, we may still need to contact you regarding active transactions, sourcing requests, or consignments.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use:
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our website
Preference Cookies: Remember your settings and preferences
9. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records, authentication documentation, and consignment agreements are retained in accordance with applicable tax and legal requirements.
11. Third-Party Links
Our website may contain links to third-party websites (such as eBay listings or social media platforms). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
12. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chasing Seconds Co
Email: info@chasingsecondsco.com
Phone/WhatsApp: 954-736-6245
Located in Phoenix, AZ
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.